Refund policy

Returns: 

At OUD COLLECTION™, we take immense pride in crafting exclusive, handmade, and luxurious perfumes. Due to the premium nature of our creations, processing returns is both costly and time-consuming. As such, we do not offer returns on any purchases.

We want every customer to feel confident in their choice, which is why we provide samples of our perfumes for purchase. This allows you to explore the fragrance profile and performance firsthand before committing to a full-size bottle. This approach ensures that your purchase is tailored to your preferences and eliminates the risk of disappointment.

By maintaining a no-returns policy, we can guarantee that every product you receive is brand new, untouched, and of the highest quality. We believe this practice upholds the exclusivity and integrity of our offerings while fostering trust and satisfaction among our customers.

If you have any questions or need assistance in choosing a fragrance, please reach out to us at info@oudcollection.com.au. We’re here to help you discover the perfect scent.

Cancelled Orders:

OUD COLLECTION™ has the right to cancel and refund the orders, due to any reason, specified or not specified. Payment will be refunded to customer's original method of payment.